Privacy Policy

1. Introduction

Hentaxis INC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard information when you purchase and use our hardware wallet device.

2. Information We Collect

We collect the following types of information:

• Personal identification information (name, email address, phone number)
• Shipping and billing address
• Payment information (processed securely through third-party payment processors)
• Order history and purchase information
• Technical information (browser type, IP address, device information)
• Communications with customer support

3. How We Use Your Information

We use your information to:

• Process and fulfill your hardware device orders
• Provide customer support and respond to inquiries
• Send order confirmations and shipping updates
• Improve our products and services
• Send security notifications and important updates
• Comply with legal obligations
• Prevent fraud and enhance security

4. Important: What We Don't Collect

Hentaxis hardware wallets operate completely offline. We do NOT collect, store, or have access to:

• Your private keys
• Your recovery seed phrases
• Your PIN codes
• Your cryptocurrency balances or transaction history
• Any data stored on your hardware wallet device

You maintain complete control of your private keys and digital assets at all times.

5. Data Sharing and Disclosure

We may share your information with:

• Shipping carriers to fulfill your order
• Payment processors to complete transactions
• Service providers who assist in our operations
• Law enforcement when required by law

We never sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Cookies and Tracking

We use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand user preferences. You can control cookie preferences through your browser settings.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Object to data processing
• Request data portability

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: